Services
CYBORG CONSULTING
We use software solutions to meet our client’s needs. Whether this is best-of-bread or the best fit solution, we can provide advice and support to businesses that wish to use technology as a transformation tool.
Our main focus is on providing excellence in customer service during every client interaction and providing a customised service so that our clients can enhance their operations and move into the digital realm with our support.
We offer our services on a needs basis or you can join our “Hub” and receive the services as part of a package. Our areas of expertise include:
Project and Program Management
From creation to inception and beyond, Cyborg Consulting is experienced in managing the change management process throughout the entire business application lifecycle. We are available to our clients both on-site and offsite as needed. As part of this service, we will also train your employees and troubleshoot any issues that may arise.
Change & Risk Management
We understand and acknowledge the importance of change and risk to an organisation that is looking to transform their business in this digital age. We are here to work with your organisation to bring your people, processes and policies on this journey of change whilst minimizing the risk. That way you can continue with your business vision as your workforce transforms using processes that will make you a leader in your field.
Business Analysis
Our Business Analysts will assess your organization based on your operations and be able to provide you with recommendations to improve future process functionality and optimise outputs.
Managed Spectrum Implementation
Our consultants are specialists in their field and bring with them a host of experience, this is essential to the implementation phase of a transformation project. These specialists will be available to you throughout the entire project to ensure your overall business objectives are never compromised and that the new system is rolled out without issue.
Data Migration and Systems Integration
We know that the information in your old system is of the utmost importance which is why we will work to migrate your existing data and integrate the systems so that this detailed customer and process driven information is not lost in the digital transformation.
Training and Testing
While testing is a very important part of deploying a new software solution, training is also important. It’s about upskilling your workforce to bring them on the journey of discovery, engagement and ultimately ownership of the system before it goes into production. This allows us to diagnose problems before they become major issues, evaluate the functionality of the software and manage any issues that may arise.
At Cyborg Consulting we enable our clients to focus on their day-to-day operations while we focus on providing them with the systems and the technological support required to enable them to streamline their business operations and move into the digital realm of this century.